Terms and Conditions

Welcome to Novah Journeys. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site.

Payment Method

We only offer Cash on Delivery (COD) as our payment method. Payment must be made in full at the time of delivery.

Orders and Availability

All orders are subject to availability. We reserve the right to cancel or refuse any order if the product is unavailable, incorrectly priced, or in the event of unforeseen circumstances.

Shipping and Delivery

We aim to deliver your order in a timely manner. Delivery times may vary depending on your location. Novah Journeys is not liable for delays caused by shipping carriers, customs, or circumstances beyond our control.

Returns and Refunds

Since we operate with Cash on Delivery, returns and refunds are handled on a case-by-case basis. Customers must contact us at [email protected] within 7 days of receiving the product to request a return or replacement. Items must be unused, in original packaging, and accompanied by proof of purchase.

User Responsibilities

By using our website, you agree not to:

  • Use the site for fraudulent or unlawful purposes
  • Attempt to disrupt or damage the website’s functionality
  • Share false, misleading, or inaccurate information when placing an order

Intellectual Property

All content on the Novah Journeys website, including text, images, logos, and designs, is the property of Novah Journeys and is protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.

Limitation of Liability

Novah Journeys is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability is limited to the value of the product purchased.

Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Updates will be posted on this page with a revised effective date.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]