Privacy Policy

At Novah Journeys, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. By using our site, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information such as your name, email address, phone number, shipping address, and order details when you make a purchase or contact us. We may also collect non-personal information such as your browser type, device information, and website usage data.

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Provide customer support and respond to inquiries
  • Improve our website and services
  • Communicate updates, promotions, and important notices
  • Comply with legal requirements

Payment Method

Novah Journeys only offers Cash on Delivery (COD) as the payment method.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only with trusted service providers who assist us in operating our business, fulfilling orders, or complying with legal obligations.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, track preferences, and analyze website traffic.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure.

Opt-Out Instructions

You may opt out of receiving promotional emails or marketing communications at any time by contacting us at [email protected]. Please note that we may still send you important transactional or service-related messages.

International Users

Since Novah Journeys operates worldwide, your information may be transferred and stored in locations outside your country of residence. By using our services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review the policy regularly to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]